Ask the expert
Start a consent-based interview with the person who knows how the work or process really happens.
DIGITAL TWIN · EDUCATION & GOVERNMENT
EON Tacit
Keep the experience that never made it into the handbook.
Interview the people who know, preserve their exact words and ask a second person to verify the claims.
IMAGINE THE EXPERIENCE
Education & government
EON Tacit · Recorded sessions
Choose a video to watch.
DIGITAL TWINCreate · ImproveAccess EON Tacit →
UNDERSTAND THE PRODUCT
Keep the experience that never made it into the handbook.
Tacit records expert interviews, links claims to quotations and uses human verification, with consent.
Keep the exact words
Trace each captured claim to what the expert actually said, rather than an invented summary.
Invite human verification
Ask a second person to review the account before others rely on it.
IMAGINE THE APPLICATION
Put the capability
in a learning context.
An experienced civil servant explains how a recurring service problem is handled, then a colleague reviews the account.
Interview the people who know, preserve their exact words and ask a second person to verify the claims.
Illustrative education or public-service use caseFROM KNOWLEDGEto capabilityONE EON FAMILY
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